How do I book?
The easiest way to book is online via the website, but if you are experiencing difficulty please contact us, we are happy to help; our phones are answered 9am to 6pm Mon to Fri and 9am to 1pm at weekends.
I cant get through on the phone, what can I do?
Contact us using the form and we'll call you. (Signal can be problematic out here in the countryside!)
How do I pay?
A deposit of 30% is required at the time of booking with the balance payable 6 weeks before arrival. We will invoice you for this via email as it becomes due. Payments can be made online via paypal, either using a paypal account or a credit/debit card using the link on your invoice. We can’t take payment over the telephone. Bookings made within 6 weeks of arrival must be paid in full at the time of booking.
What other charges are there?
None. Gas and Electric are included. Bedding and towels are included. (Bath Towels are extra in Lbtie Lodge)
What are the arrival and departure times?
Arrival time is 4pm, early arrival 2pm ( £15 surcharge)
Departure time is 10am, late departure 11.30am ( £15 surcharge)
Can I stay for just one night?
Our minimum stay in peak season is 3 nights, off peak is 2 nights.
Shorter breaks may be offered subject to availability on a last minute basis - if so they will be enabled for on-line booking.
Are the lodges well equipped?
There is an oven / hob, microwave and dishwasher, iron and ironing board and all kitchen utensils you will need. All have a dining table and chairs.
All lodges have an LCD tv and dvd player in the living area and a TV in at least one bedroom.
There will be washing up liquid, dishwasher tablets, dish cloth, tea towel, bin bags, bath towels, complimentary toiletries and a toilet roll in your lodge to get you started, but the lodges are self catering so do bring your own consumables!
What should I bring with me?
You may consider a hairdryer, bathrobe and flip flops for getting to and from the hot tub.
Do all of the lodges have private hot tubs?
Yes. Each lodge has it’s own hot tub.
Are the hot tubs covered?
No; they are open to the sky...lie back with a glass of wine and see the stars!
Can you help me make our stay extra special?
Of course, just ask or choose from the following options:
Bubbly and Chocolates (Champagne or Sparkling Wine)
Rose and Petals (artificial / silk)
Can we use the hot tub in the rain / snow?
Yes- the water in the tub is hot regardless of the weather.
Can I bring my dog / cat?
We allow 1 small dog per booking in Lomond 3, Lomond 5, Cleish 7 and Pentland 9. Dogs are not permitted in the bedrooms or soft furnishings and must be kept on a lead at all times; our chickens are free range and don’t appreciate being chased by dogs!
We don’t allow cats or other pets in any of the lodges.